Prepaid Technical Support Package 2 Hours

This package provides 2 hours of technical support credit for the needs identified with our support team. Purchase it directly online once your request has been reviewed through our support platform.

Use this credit for assistance with configuring or using your XAP products. After each support session, your balance is reduced by the actual time spent providing support.

Services covered

• Configuration changes and adjustments.
• Technical assistance by phone.
• Remote assistance on your computer, by appointment.

Benefits

• 2 hours of credit: a defined amount of support purchased in advance.
• XAP expertise: help with using and configuring your products.
• Deduction after each support session: support time is deducted from your credit.
• Online purchase: order the package recommended by our support team.

How to use your credit

All support requests must be submitted at https://support.xap.fr. This package provides 2 hours of prepaid support credit. After each support session, the actual time spent providing support is deducted from your available balance. Remote assistance is provided by appointment.

Call to action

Has XAP support recommended 2 hours of support? Purchase your credit directly online. For a new request, first submit a ticket at https://support.xap.fr.